Jobs in IT Helpdesk / Support

Inside Sales Representative

Auburn Hills, MI

Responsibilities include: Making outbound sales calls based on provided leads; reaching decision makers; qualifying the business Performing needs analyses, cost comparisons, and cross sales activities Post-sales support; documenting and prioritizing activities in Salesforce or equivalent Requirements: 2-5 years experience in a similar sales environment Excellent verbal and written communication skills Must be driven, sales oriented,…

Technical Support Specialist

Walled Lake, MI

Responsibilities: Handling customer technical support cases through phone and email submission Updating the company website with tech tips, brief documents or video tutorials Evaluating system potential through assessing compatibility of new programs with existing programs Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations Achieving computer stem objectives through collecting…