Jobs in IT Helpdesk / Support

Technical Support Intermediate

Auburn Hills, MI

Technical Support Intermediate reviews, analyzes, and evaluates various systems operations. Responsibilities include but not limited to: Documents, tracks, and monitors the problem to ensure timely resolution. Performs advance root cause analysis and develops checklists for typical problems. Provide technical support on a variety of issues. Escalate problems to next level support professionals when necessary. Responsible…

Technical Support Specialist

Walled Lake, MI

Responsibilities: Handling customer technical support cases through phone and email submission Updating the company website with tech tips, brief documents or video tutorials Evaluating system potential through assessing compatibility of new programs with existing programs Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations Achieving computer stem objectives through collecting…

Sr. IT Network Administrator

Walled Lake, MI

Position Summary: We are looking for someone who has strong, proven work experience as an IT Administrator. This person will have to take initiative, be adaptable, and enjoy working with other people. If you love the IT field and enjoy helping people with their technical problems, we want to meet you! Responsibilities: Use an established…