Jobs in IT Helpdesk / Support

IT User Support Analyst

Dearborn, MI

Job Description: This position is in the business/customer support area of the ITO Collaboration Engineering (CENG) department. The CENG business support team (approximately 12 people) is responsible for helping any/all customers with specific collaboration tools (SharePoint 2016 On-Premise, Skype For Business, Syncplicity) who work for our client around the globe. The customer support team processes…

Cisco (UCCE) Network Engineer

Dearborn, MI

Job Description: This position is for a Cisco Unified Contact Center Enterprise (UCCE) Network Engineer for our client's Credit Service Center, IT Operations team. This technical position will be part of a team providing engineering function for UCCE, dialer/best time to call, and call recording applications/infrastructure. UCCE is the telephony platform supporting our client's call…