Jobs in IT Helpdesk / Support

IT Engineer I

Detroit, MI

Supporting Office 365 services - specifically Office apps. Testing and deploying Office apps client policies, add-ins and supporting end users for office related issues Top 3 Required Skills/Experience – • Office apps support and Semi-Annual Enterprise Channel updates for Microsoft 365 Apps for enterprise • Administering client policies and deploying Office apps add-ins • Troubleshooting…


Detroit, MI

· Assist supervisor and management with resolution of problems. · Conduct special assignments as requested and analyze membership reports, resolving external customer issues. · Assist with the testing and external customer support of assigned systems. · Troubleshoot problems in assigned area and submit enhancement recommendations. · May be required to interface with other areas, both…

Customer Support Specialist II

New Hudson, MI

Working on the EDI Helpdesk within Electronic Business Interchange Group. Provides first point of contact and day to day support via Helpdesk Phone System, Email, Reports and as assigned to external support to Trading Partners for EDI (providers, Hospital, Clearinghouse, Billing Service, etc.) and internal to BCBSM. Obtains and evaluates all relevant information to handle…