Dear Clients and Partners,
With the rise in novel coronavirus (COVID-19) diagnoses around the world, we at G-TECH Services are taking increased measures to maintain business continuity in service to you – our clients and partners – and protect the health and safety of our employees.
We are closely monitoring the impact of this disease; we’re continuously reassessing the situation and are committed to updating our plans in adherence with current Center for Disease Control (CDC) and World Health Organization (WHO) recommendations.
As of March 26, 2020, we are taking the following precautionary measures:
BUSINESS CONTINUITY IN EVENT OF OFFICE CLOSURES
In line with shelter-in-place executive orders enacted in Michigan, our primary office facility in Dearborn is closed. Nearly all employees are equipped to work remotely and securely during this time. This order is in effect through April 13.
Our expectation of employee productivity is the same as if our team members were working from the office. Client care is our leading core value, and we remain dedicated to providing the high level of service on which we pride ourselves.
As already indicated, our primary office facility in Dearborn, Michigan is currently closed, and we are therefore not allowing any visitors at this time.
MEETINGS WITH CLIENTS AND PARTNERS
In lieu of in-person gatherings, we are conducting virtual meetings with our clients and partners using technologies like GoTo Meeting, WebEx, and Skype.
We are restricting all business air travel by our employees, both internationally and in-country. This policy is in effect until April 13.
We have advised our team members to look ahead on their calendars and find creative ways to complete work without traveling or having people needlessly come to us. Meetings or gatherings can be held virtually or may need to be cancelled or rescheduled.
Any employee traveling by air on personal business within and outside the U.S. is to inform their manager and G-TECH’s Human Resources team.
EVERYDAY PREVENTATIVE ACTIONS
In line with CDC guidelines, we continuously remind our employees to adhere to the following everyday preventive actions:
- Avoid close contact with people who are sick
- Avoid touching your eyes, nose, and mouth with unwashed hands
- Stay home if you feel ill
- Cover a cough or sneeze with a tissue, then throw the tissue away
- Regularly clean and disinfect frequently touched objects and surfaces with household cleaner
- Wash your hands with soap and water for at least 20 seconds frequently, or use an alcohol-based hand sanitizer with at least 60% alcohol
We will continue to meticulously monitor news from the CDC and WHO and adjust our plans as the situation progresses. We wish you all good health and thank you for continuing to place your trust in us. Please do not hesitate to reach out with any questions or inquiries.
Kouhaila (Ki) Hammer, Chairman + CEO