Technical Support

  • Review, analyze, and evaluate various systems operations.
  • Documents, tracks, and monitors the problem to ensure timely resolution.
  • Performs advance root cause analysis and develops checklists for typical problems.
  • Provide technical support on a variety of issues.
  • Escalate problems to next level support professionals when necessary.

Requirements:

  •  Bachelors Degree (Supply Chain or Packaging preferred).
  • 3 years experience in material handling / container management processes within manufacturing environments.
  • Demonstrate excellent ability to support, review, analyze, and evaluate various systems operations.
  • Demonstrate ability to communicate to all user community in written and verbal form.

Category Program Management

Function Engineering

Req ID JN -062021-116025