Systems Engineering Consultant/Expert

Job Description

  • MPP - Mobility ROLE This is for a QlikView / Qlik Sense Systems Engineer person
  • This position is ideal for the multi-faceted technical individual who has experience as a QlikView / Qlik Sense System MS Server Administration/Installation
  • Desired background as a Systems Engineer who is interested in working with a portfolio of cutting edge tools, multiple IT organizations, and business customers
  • In this role, you will work closely with multiple organizations (Business Customers, Product Owners, GDIA, IT) to write user stories
  • You will coordinate with managing a product roadmap
  • You will act as the single point of contact for assigned tools
  • Act as the single point of contact for assigned tools
  • Participate in requirements, user story development, use cases, and test cases
  • Work with Architects and Security Controls Champion on solution design
  • Work with IT Operations (ITO), IT Engineering and GDIA Business Customers in the acquisition, provisioning, installation and configuration, and testing hardware/software
  • Work with GDIA business customers to address issues and provide support
  • Participate in the incident, problem, change, and service request related activities
  • Includes root cause analysis (RCA) and working with a vendor
  • Includes participation in stand-up operations meetings
  • Includes proactive problem management/defect prevention activities

Skills & Experience Required

  • Minimum of 3 years of IT experience
  • Must have application
  • 3+ years of developer experience on windows platform
  • 2+ years of relevant experience in handling support activities Incident mgt, Request mgt, Availability mgt, Problem mgt, and Business support
  • Exposure to Agile Software Development methodologies
  • Excellent follow-up skills...