Robotic Automation Analyst/Product Designer

Job Description:

  • Automation Product Designer/analyst position for Global Order to Delivery IT Product team.
  • Leads identification of Robotic Automation (BOTS) opportunities for GOTD business .
  • Plan and facilitate opportunity review working sessions .
  • Manage and add to Automation opportunity pipeline .
  • Complete process walkthroughs for prioritized opportunities .
  • Write process qualification documents and work with business team to validate .
  • Prioritize Automation opportunities for development, including stakeholders leadership alignment .
  • Write/maintain Process Design Documents (PDDs) to capture automation business requirements .
  • Work with delivery team to answer process questions .
  • Liaise between delivery team and process SMEs throughout the implementation lifecycle . Participate in daily scrum calls with delivery team for each process .
  • Facilitate collection of test data (delivery team submit test data request; analyst works with IT lead/app owners/process SMEs to obtain data) .
  • Manages the mobilization, design, build, test, and deployment of automations .
  • Review implementation status reports and track progress against implementation plan .
  • Manage and facilitate resolution of cross-automation issues and risks .
  • Ensure that design and quality standards are adhered to by implementation teams.


  • 5-10 years of IT experience working as a Automation/Process/Business Analyst .
  • 2+ yrs. experience in building process designs/flows for UI or Pega BOTS .
  • Proven track record of requirements gathering .
  • An understanding of workflow-based logic and ability to illustrate a written process description as a workflow diagram .
  • Experience in process optimization and a Lean Six Sigma background .
  • Strong understanding of automation principles .
  • Strong knowledge of...