Administrative Assistant

lan Sponsor seeks a self-motivated administrative assistant with good attention to detail and experience in an office setting.

Functions primarily include scheduling meetings; taking minutes and notes; and completing a wide variety of administrative tasks such as filing, member outreach, generating documents and assistance processing reports.

Key activities include:

  1. Coordinate schedules of internal staff and external parties through Microsoft Outlook calendars
  2. Address customer inquiries and grievances regarding the insurance plan, including reporting top issues to staff and data entry into a database
  3. Collect agenda items, take minutes, and file documents appropriately
  4. Must be comfortable having direct vendor contact and holding vendors accountable for timely responses with scheduling meetings and addressing member concerns
  5. Assist with oversight of projects between ORS and vendors
  6. Become a key contact to communicate between ORS and vendors customer service concerns

Required Experience and Skills

  1. Communicate clearly and accurately in oral and written communications
  2. Experience with the Microsoft Office Suite, especially Word, Excel and Outlook
  3. Superior organizational skills and high attention to detail
  4. Ability to multitask

Preferred Experience and Skills

  1. Experience with office procedures in an office setting
  2. Member/Customer facing customer service experience in person or by phone
  3. patience in dealing with member concerns
  4. Experience working in a team environment

Category Administrative

Function Clerical / Administrative

Req ID JN -042022-117754